RATIOS - ASPECT RATIO
Aspect ratio is the relationship of the width of an image to its height, of its
horizontal to vertical dimensions.
Some digital cameras let you select an aspect ratio that matches standard print
sizes, such as 6"x4" (3:2 ratio).
Some digital cameras default to different ratios, the most common other than 3:2
is 4:3.
For files not shot in a 3:2 ratio, care must be taken to get the desired aspect
ratio with editing software as
any photos will need to be in the same ratio as the print selected or WHITE
EDGES WILL APPEAR ON YOUR FINISHED PRINTS.
If selecting a border on your print and you don't have the correct ratio, those
prints will have an odd sized border on some sides.
* If you wish to print say an 14"x11", you would need to place the 14:11 ratio
print on an 18:12 (ie:3:2) ratio canvas.
TYPE OF
PAPER & FINISH
We print on Real Photographic Paper using RA-4 processing.
Our main paper is Lustre Paper.
If you want your photos printed on Gloss Paper, please use the
comments section in your order and type "PLEASE PRINT ON GLOSS
PAPER".
The Photographic paper we use gives outstanding sharpness, true
colour reproduction, pure whites & neutral tone gradation.
It is extremely resistant to scratches, pressure marks and static
& has excellent image stability.
FILE SIZES
Send your files saved JPEG Format ONLY.
You do not need to resize any of your files at all if you do not
wish to, as long as they are under 5 MB.
We will reject any files over 5 MB each.
FILE SIZES WORKFLOW
You do not have to resize if you do not want to - You may send your
original files.
Errors might occur in transmition due to sending too many large
files in one hit.
For maximum workflow we suggest that your files not be over 2MB
each.
Please note that our Photographic Printing Machine can make a very
nice 18"x12" print from a 1MB file.
Send through test files for printing if you are unsure.
Errors might occur when sending multiple orders over 100MB
Feel free to send your order through in small lots of say 50-100 -
We will refund postage on multiple orders.
BORDERS
We recommend a 4mm white border if your prints are to be framed or
if you are not sure about the ratio.
BLEEDING
Please note: The D-Lab will crop 2% from the outer edge of the
image through 'bleeding'.
If you do not wish to lose any of the image, please specify
'Borders' on your prints.
COLOUR SPACE / PROFILE
We recommend you read this article from Will Crockett
"sRGB vs Adobe RGB: The Truth" - http://www.shootsmarter.com/infocenter/wc025.html
So please set everything to srgb.
* Advanced Users
ICC profile is here -
Download Here.
Please send tests and see if you are happy with the changes before you use them on a big order.
I CAN'T USE THE
UPLOADER
Make sure your browser allows java software to run
(Check the settings).
You should be prompted as the java begins, click allow/accept.
When starting the upload process, a dialog box will ask if it is ok
to run the Java Uploading applet.
You will need to press Yes for this to work successfully.
Download the latest Java at www.java.com
UPLOADING SPEED
Internet Data Transfer Rates - An approximate value
only!
|
Download
Speed |
Upload
Speed |
Megabytes Per
Hour |
|
256 |
64 |
25 |
|
512 |
128 |
50 |
|
512 |
256 |
100 |
|
512 |
512 |
200 |
|
1024 |
512 |
200 |
|
1024 |
1024 |
400 |
|
1536 |
512 |
200 |
|
1536 |
1024 |
400 |
|
1536 |
1536 |
600 |
CONTACT
US
Please read through all of the comments on this page before sending
an email.
To keep our prices very low, we will refer you back to this page if
you ask a question that can be answered here.
If you will be a large user of our services please email: images@photoenlargements.com.au
PAYMENT OF
ACCOUNTS
We
charge all orders to your credit card. (Charges will appear as
Hydro Photographics on your statement)
We reserve the right to increase or decrease the Freight charges
but you will be notified of the changes.
You will be sent a receipt of the charges to your credit card. All
prices are GST inclusive.
If
your Credit Card is declined for any reason and we have to contact you we will
add $5.00 to the cost of your order.
CREDITS
GIVEN - i.e.; we
will resend the order or credit you.
If the order gets damaged in the mail system or is lost in
transit.
(If we stuff it up - we pay for it!)
CREDITS NOT
GIVEN i.e; we will
NOT resend the order or NOT credit you....
If the order is incorrect in any way. I.e.; not ordering the right
size or file, (Please see above tip on Ratios)
If the order has a late cancellation or if the order has an
insufficient mailing address.
(If you stuff it up - you pay for it!)
We created this great system for people whose time is important to
them.
The print quality is excellent and this is a great way to save
money without much effort.
We are very ethical in business and look forward to a mutually
successful ongoing relationship and we look forward to your
business.
The Team at
PhotoEnlargements
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