I CAN’T USE THE UPLOADER – JAVA Make sure your browser allows Java software to run. Check the settings or download the latest version of Java. You can get it here. www.java.com You should be prompted as the java applet begins, click on run. You should be prompted as the java applet begins, click on run. When starting the upload process, a dialog box will ask if it is ok to run the Java Uploading applet. You will need to press Yes for this to work successfully. I CAN’T USE THE UPLOADER – Government Make sure you are not behind a Government Firewall. UPLOADING SPEED Internet Data Transfer Rates – An approximate value only! DownloadSpeed Upload Speed Megabytes Per Hour 256 64 25 512 128 50 512 256 100 512 512 200 1024 512 200 1024 1024 400 1536 512 200 1536 1024 400 1536 1536 600 I KEEP LOSING MY ORDER IN THE UPLOAD SECTION Problems seem to occur when customers files are too big and their internet is below average. It seems to help if you make sure your files are all under 10MB ‘closed’ in your file browser (They can be up to 99mb opened – 18″x12″ @ 400dpi) Also, make sure that you aren’t trying to upload any psd’s, tiffs, or weird files.