Help

I CAN’T USE THE UPLOADER – JAVA

Make sure your browser allows Java software to run.

Check the settings or download the latest version of Java.

You can get it here. www.java.com

You should be prompted as the java applet begins, click on run.

When starting the upload process, a dialog box will ask if it is ok to run the Java Uploading applet.

You will need to press Yes for this to work successfully.

 

I CAN’T USE THE UPLOADER – Government

Make sure you are not behind a Government Firewall.

 

UPLOADING SPEED

Internet Data Transfer Rates – An approximate value only!

DownloadSpeedUpload SpeedMegabytes Per Hour
2566425
51212850
512256100
512512200
1024512200
10241024400
1536512200
15361024400
15361536600

 

I KEEP LOSING MY ORDER IN THE UPLOAD SECTION

Problems seem to occur when customers files are too big and their internet is below average. It seems to help if you make sure your files are all under 10MB ‘closed’ in your file browser (They can be up to 99mb opened – 18″x12″ @ 400dpi) Also, make sure that you aren’t trying to upload any psd’s, tiffs, or weird files.