More Info

HOW DO WE PRINT PHOTOS SO CHEAPLY ?

Photo Enlargements has been in business printing photos since 1988. Our business is located in Port Macquarie on the Mid North Coast of N.S.W. We feel we are perfectly placed in the market to offer these amazing prices on photo printing because of our low overhead structure.

 

WHAT TYPE OF PAPER & FINISH DO YOU OFFER ?

Epson Traditional E – Surface Luster Paper

 

CAN I USE NORMAL POSTAGE INSTEAD OF EXPRESS OR COURIER ?

Normal post is sometimes more expensive than the couriers. We prefer to use couriers instead because they offer a tracking # so we can see where your parcel is at any stage of the process.

 

DO YOU PRINT LARGER THAN 12″x 18″ ?

Yes, we do now offer on our Epson SureLab Traditional E – Surface Luster Paper 12” x 24”, 12” x 36”, 12” x 48”.

Larger prints can be produced on our wide format printer by quote.

  • Larger print are available sizes from 24”x13” to 44”x 62”
  • Price range from. $12.50ea to $109.10ea.
  • Postage to be quoted for lager size prints.
  • Please contact us for a quote.
  • We do not send prints outside of Australia.

 

GAMUT / COLOUR SPACE

Ensure that the colour space is saved in RGB, either Adobe 1998 or sRGB.

Before printing we convert the files with our printing profile ensuring amazing quality.

 

RATIOS – ASPECT RATIO

Aspect ratio is the relationship of width of an image to its height, of its horizontal to vertical dimensions. Some digital cameras let you select an aspect ratio that matches standard print sizes, such as 6’ x 4’ (3:2 ratio).Some digital cameras default to different ratios, the most common other than 3;2 is 4:3. For files not shot in a 3:2 ratio, care must be taken to get the desired aspect ratio with editing software as photos will need to be the same ratio as the print selected or WHITE EDGES WILL APPEAR ON YOUR FINISHED PRINTS. This also can happen if you have cropped your file in some way. If selecting a border on your print and you don’t have the correct ratio, those prints will have an odd sized border on some sides.* if you wish to print say a 14”x 11”, you would need to place the 14:11 ratio on an 18:12 (ie.: 3:2) ratio canvas. There is some good information on ensuring that your photographic prints are in the right ratio

 

I saved my files at 14″x11″ and they all came out larger with white edges on the sides! Can you help ?

We print your files to ‘fit’ on whatever sized paper you choose. You chose 18’ x 12” so they ‘fit’ on the paper as follows. The 11’ side will go to 12” and 14” side will go to 15.273, so you will have in front of you 15.273” x 12” prints. If you want 14” x 11’ enlargements you will need to make them 14 x 11 on an 18 x 12 canvas ( image >Canvas Size in Photoshop), then you simply print them as 18” x 12” and you will have the14 x 11 inside the border you created in Photoshop.

 

I RECEIVED A TRACKING NUMBER BUT THE COURIER WEBSITE SAYS ITS NOT WHERE IT SHOULD BE

Sometimes the couriers lose parcels or are delayed. Please take note on the website how long until it should arrive and then email us at images@photoenlargements.com.au with your Order Number and we will follow up with the courier on your behalf.

 

FILE SIZES

Send your files saved in JPEG Format ONLY> Feel free to compress your files at medium quality in Photoshop. Quality 8 is fine. For people shooting in jpeg you do not need to resize any of your files if you do not wish to. For fast upload, please check your file manager to ensure your JPEGs are compressed to under 10MB. You will not see any pixel degradation in your print until your file reaches below 200 dpi at the size print you need. You can achieve beautiful looking 18” x 12” enlargements from files of approximately 1-2MB in size. For the most efficient workflow, we suggest that your files be round 3 – 5 MB each. Errors might occur with your internet provider in transmission due to sending too many large files in one hit. If you have heaps of files, feel free to send your order through in smaller lots say 50 -100 – or feel free to send a disk. We will refund postage on multiple order.

 

Hello, I’m new to printing photos. I am wishing to have photos printed at 12×18 inches with a white border. I use Lightroom to size and export my photos. My camera is a Nikon D700. Please advise the length I should export my photos as to upload to your website. Thank you Sue.

Hi Sue, You can either choose a certain MB or you can export them at 12″x18″ @ 300ppi, either is fine.

 

WHAT PIXELS SHOULD I EXPORT OUT OF MY SCRAPBOOKING PROGRAM?

If you export at 3600pixels x 3600pixels, and you can use that size for both 8″x8″ & 12″x12″ prints

 

I WANT TO SAVE MY FILES AS LARGE AS I CAN BUT I AM ON A SLOW INTERNET CONNECTION.

If you want to save your files this way you can and post us a CD/DVD.

 

BORDERS

We recommend a 4mm white border if your prints are to be framed or if you are not sure about the ratio. The 4mm border doesn’t bleed out but sometimes you might notice a slight skew on the white edge (less than .5mm), the reason for this is that the paper has to go through a lot of guides and it needs a bit of ‘give’ so that it travels smoothly through the machine. Hence the reason bleeding happens.

 

Hi, I am considering order some prints, but have the following question: For photos with a 4 mm border, is the 4 mm border part of the specified dimensions, eg the overall print will still be, say, 9″ x 6″; or will 4 mm be added to the dimensions on each side, eg the overall print will be, say, 9″ + 8 mm by 6″ + 8 mm. Many thanks Chris

Hi Chris, Good question. The print will stay the same size: therefore the image will be slightly smaller if a border is chosen

 

BLEEDING

Please note our printer will crop 2-3 % from the outer edge of the image through ‘bleeding’. If you do not wish to lose any of the image, please specify ‘Borders” on your prints and this will prints a 4 mm white (or another colour if you wish) border. The main problem that is incurred is when you have text near the edges or need something close to the edge of the photo.

 

PAYMENT OF ACCOUNTS

We charge all orders to your credit card manually. You will be emailed a receipt of the charge to your credit card as soon as we process the order through our Point of Sale.

 

3RD PARTY ORDERS

If you choose ‘3rd Party’ we will not send any invoices to the 3rd party. We will send you the receipts. We charge $2 for this service to cover the extra posting and handling.

 

CREDITS GIVEN

We will resend the order or credit you if your photo enlargement prints get damaged in the mail system or are lost in transit.

If we stuff it up – we pay for it!

 

CREDITS NOT GIVEN

We will NOT resend the order for free or NOT credit you if the order is incorrect in any way. Not following the directions provided on this page will will result in not being credited.

If you stuff it up – you pay for it!